Red Hat Internship Program 2021

Red Hat Internship Program 2021:-

Red Hat Internship hiring candidates for the role of  Remote Exam Support Internship ,for the Location Bangalore – Carina ,India. The complete details about Red Hat Internship Program 2021 as follows

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Company Name:-  Red Hat

Job Position: – Remote Exam Support Internship

Stipend:-    As per the company standards

Work Location :– Bangalore – Carina , India

Employment Type :-  Intern

Category:-  Technical Support

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Requirements:-

  • Currently enrolled in a full-time bachelor’s degree in engineering, computer applications, or computer science
  • Flexible to work outside normal business hours
  • Excellent written and verbal communication skills in English; knowledge of another international language is a big plus
  • Fast typing skills with high accuracy
  • Ability to handle multiple priorities and manage time effectively
  • Technical knowledge of various operating systems like Windows, Linux, and Mac
  • Technical knowledge of terminal commands in Linux and Mac

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  • Technical knowledge of and awareness internet connection nuances, bandwidth, browsers, wired and wireless connections, and VPN
  • Technical knowledge of computer hardware like ports, network adapters, displays, and webcams

Responsibilities:-

  • Respond to live chats and other modes of support from remote exam candidates
  • Assist examinees with questions related to setting up their hardware, internet, and space for a performance-based, remote examination
  • Monitor pre-exam readiness status of upcoming exams and proactively reach out to examinees for setup assistance
  • Follow up on customer queries with operations, IT, and curriculum teams and training quality managers when needed
  • Manage simultaneous incoming chats, tickets, and calls effectively
  • Identify and assess queries so that your response is in line with the Certification team’s guidance

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  • Provide accurate, valid, and appropriate solutions within a reasonable amount of time and follow up to ensure resolution
  • Keep accurate documentation of interactions and contribute toward building process repository
 Red Hat Internship Program 2021 Application Process:-

Apply In below link

Apply Link :- Click Here To Apply(apply before the link expires)

Note :– Only shortlisted candidates will receive the call letter for further rounds

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