Springworks Internship Program 2021:-
Springworks Internship hiring candidates for the role of Customer Support Intern for the Location Across India (Remote) . The complete details Springworks Internship Program 2021 as Follows
Company Name:- Springworks
Position:– Customer Support Intern
Stipend:- INR 21 – 21 K
Work Location :– Across India (Remote) .
Employment Type:- Full-Time
Duration:- 6 mont
Work Timimgs:- Monday to Friday 9am-6pm / 10am-7pm
Experience:- 0 – 1 Years
- Candidates must have strong written and verbal communication skills and have a desire to learn more about corporate operations.
- Strong team building, time management, and organizational skills.
- Problem solving, creative, organized and detail-oriented.
- Tackle problems in a creative and logical ways and identify solutions
- Should be tech savvy.
- Proficient in using Google Docs, Slides and Sheets.
- We’re looking for a customer support intern to join our customer service team.
- The ideal candidate will have excellent verbal and written communication and problem-solving skills, loads of empathy towards customers.
- This profile requires high efficiency and the ability to document and improve processes that are high on repetition.
- Communicate effectively with internal and external customers via phone, email and chat.
- Attend customer calls to capture notes on customer feedback, action items and next steps.
- Follow up with customers to ensure their technical issues are resolved.
- Evaluate ways to improve customer experience and contribute to development of solutions.
- Liaise with the Operations/ Product/ Sales team.
- Share feature requests and effective workarounds with team members.
- Gather customer feedback and share with our Product, Sales and Marketing teams.
- Health Insurance
- Sodexo Card
- Learning & Growth budget of ($300) for each individual & the annual bonus of Rs. 10,000 on hitting learning targets.
- 24 Annual Paid Leave.
- Co working space and cafe subscription all over the country in case you would want to get a feel of the office environment.
- And to feel the ease of working at home a one time Work from Home set up cost upto to INR: 50,000/- (Furniture and Headphones) + addition of INR 5,000/- on completion of every year.
- Monthly internet reimbursements upto INR:1,500/-
- Furlenco corporate discount and subsidized rental
- Indwealth subsidized rental
- Company outings to celebrate the success together twice a year (** subject to Covid Protocols).
- Company sponsored Workation trip upto INR 15,000/year
Springworks Internship Program 2021 Application Process:-
Apply Link :- Click Here To Apply(apply before the link expires)
Note:– Only shortlisted candidates will receive the call letter for further rounds
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