Replicon Internship Program 2021

Replicon Internship Program 2021:-

Replicon Internship hiring candidates for the role of Trainee – Intern Product Support for the Location Bangalore ,India . The complete details Replicon Internship Program 2021 are as Follows

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Company Name:- Replicon

Position:– Trainee – Intern Product Support

Stipend:- INR 21,500/ Month

Work Location :– Bangalore ,India.

Employment Type:- Intern

Duration:- 6 Months

Shift :– Night Shift

Excellent Part-time Income opportunity – Earn from your comfort of home, Signup for free

Qualification:-

BE / B TECH (All Branches Except Computer Science and IT Are eligible) ; BCA/BSC and Undergraduates can apply for the role

Requirements: –

Knowledge of programming languages will be a plus
Very Strong written and verbal presentation/communication skills (ESSENTIAL)
Excellent interpersonal skills
Inclination towards technology
Intermediate with MS Office

Role Description:-

In this role you will be working with customers from all over the world resolving Level 1 customer issues, escalating critical issues to Tier 2 teams and reaching solutions that are mutually beneficial to Replicon and its customers.

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If you are right out of college or trying to take your first step to kick-start your career and to be sure you are in a supportive and nurturing environment, then take this opportunity to come meet us for an interview.
Key responsibilities will include providing pleasant and professional customer service and technical support to current and potential customers of Replicon’s Product Suite and related environment via Telephone, Email and Chat.
Applying technology in multiple ways to configure the product and helping the customer’s resolve all queries related to Replicon products.
Solid understanding of product’s advantages and limits and suggesting ways of improving the product via internal escalations.

Responsibilities: –

Ensure customer issues and queries are handled professionally and efficiently within the agreed SLA

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Works well with customers to maintain a high level of customer satisfaction and develop strong relationships by being a consultant and providing right resolutions.
Learn and stay current with product knowledge of Replicon’s software and its range of product solutions.
Help our customers maximize their business benefits from Replicon’s solutions.