Kone Apprentice Program 2021

Kone Apprentice Program 2021:-

Kone Internship hiring candidates for the role of Apprentice SEB for the Location Chennai , India. The complete details about Kone Internship Program 2021 as follows

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Company Name:- Kone

Position:– Apprentice SEB

Stipend:- As per the company standards

Work Location : – Chennai ,India.

Employment Type :– Full time

Posted Date:- Apr 18, 2021

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Responsibilities:–

Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication (callout ETA, job performed, etc)
Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification.
Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site, by applying the Ambassador attitude.
Accountable for equipment safety and performance
Accountable for managing the site environment during service operations
Accountable for identifying site risk, and communicate them to his supervisor

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Accountable to take immediate action on site in case of high risk identification and to apply the escalation procedure
Accountable for identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, get his approval if not covered by the contract, and perform them

Service operations:-

Accountable for the end-users and the site safety
Accountable for the safe working environment
Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.

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Accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality standards, the time allocation and the processes
Responsible for effectively planning his workload, in conjunction with the service supervisor
Accountable for raising sales lead to his supervisor