Danske Bank Internship Program 2021

Danske Bank Internship Program 2021:-

Danske Bank Internship hiring candidates for the role of Intern for SD ,for the Bangalore, India. The complete details about Danske Bank Internship Program 2021 as follows

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Company Name:-  Danske Bank

Job Position: – Intern for SD

Stipend:-  As per the company standards

Work Location :– Bangalore , India

Employment Type :- Full time

Category;-  IT

Posted Date:- Jan 3,2021 ; 07:05 PM

Apply Before Date:- Mar 5, 2021; 07:05 PM

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Requirements:-

  • Good Communication Skill – English languages (both written and spoken)
  • Should have exposure to computer and software services .
  • Strong motivation to work in a Service Desk role
  • Broad experience in customer service
  • High level of professionalism while dealing with complex work situations
  • Preference to work within a team as opposed to working alone

Job description:-

  • This opportunity should catch your attention if you are willing to become an Expert of bank products and processes and provide support and solutions for colleagues across Scandinavian countries.

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  • And you will be the first who will be contacted when a problem or issue will arise.
  • This position will let you learn back-office tasks as well as use your customer service talent.

Responsibilities:-

  • Provide IT support and resolution of all types of incidents and requests reported to the IT Service Desk from a global customer base
  • Coordinate the increase of number of calls resolved at the first point of contact by sharing information, updating existing knowledge, and writing new knowledge documentation
  • Monitor all internal and inbound communication channels for any events that indicated a threat to IT Service Desk service standards and take appropriate steps to mitigate across all team
  • Liaise with 2nd/3rd line support teams and both internal and external suppliers to reach a fast resolution of incidents and requests that cannot be resolved at 1st line

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  • Move forward the continuous improvement of the department by advocating for change and propelling service improvements
Danske Bank Internship Program 2021 Application Process:-

Apply In below link

Apply Link :- Click Here To Apply(apply before the link expires)

Note :– Only shortlisted candidates will receive the call letter for further rounds

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