Wipro Internship Program 2021

Wipro Internship Program 2021:-

Wipro Internship hiring candidates for the role of Interns for the Location Noida , India. The complete details Wipro Internship Program 2021 are as Follows

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Company Name:- Wipro

Position:– Interns

Stipend:- 20,000 Per Month + 2 Way Transport (home pick/drop based on company policy only)

Work Location :– Noida , India.

Employment Type:- Full-Time

Duration:- 3 Months

Shift Timings- Primarily night Shifts with 2 consecutive Weekly Offs, however, can range anywhere within a 24*7 scope

Profile– Student Trainee- Customer Service Representative

ID:- 2021-2687213

Excellent Part-time Income opportunity – Earn from your comfort of home, Signup for free

Qualification:-

MBA (3rd Semester)/Integrated MBA (Graduation + MBA- 7th Semester)

Job Description:-

We are looking for smart professionals with a great attitude to make every single client interaction delightful

Responsibilities:-

Customer Service through calls, Chats & emails
Ensure timely and accurate service delivery at defined productivity levels

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Build client & domain knowledge to be able to deliver a resolution on the first conversation
Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
Time & Customer Effort
Maintain Internal & Client level delivery quality on calls, chats & email conversations
Adhere to Customer Service Attendance & Accountability policies
Execute issue /query resolution and ensure proper documentation & follow-up
Identify, share and support operational improvements