McAfee Internship Program 2021

McAfee Internship Program 2021:-

McAfee Internship hiring candidates for the role of INTERN-CONSUMER SUPPORT for the Location Bangalore , India. The complete details McAfee Internship Program 2021 are as Follows

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Company Name:- McAfee

Position:– INTERN-CONSUMER SUPPORT

Stipend:- As per the company standards

Work Location :– Bangalore ,India.

Employment Type:- Intern

Posted Date:- Aug 15 , 2021

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Qualification:-

Final semester/just completed Bachelor’s degree in Computer science/ Information Technology.
Extensive support experience through multiple channels
Excellent written and verbal communication skills with a focus on grammatical correctness
Knowledge of Windows OS and Microsoft Office
Ability to work well in a team environment
Possess active listening skills
Highly collaborative
Sense of ownership
Ability to manage customer expectations
Strong analytical skills

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Role Description:-

This position is responsible for handling contacts from customers through multiple channels including voice, chat, email and social media.
Issues may vary from customer service in nature including account updates or refunds to more technical matters including installation assistance or troubleshooting errors.

Responsibilities:-

Being available in the Bangalore office to work shifts Tuesday through Saturday or Sunday to Thursday that begin as early as 7 A.M. Central or end as late as 7 P.M. Central.
Handling initial support requests from customers through voice, chat, email and social media.

Preferred:–

Experience with conflict management or handling escalated contacts
Experience providing voice and written support
Experience providing technical support
Comp TIA certifications

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Benefits and Perks:-

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day.
We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
Pension and Retirement Plans
Medical, Dental and Vision Coverage
Paid Time Off
Paid Parental Leave
Support for Community Involvement